PatientLink

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PatientLink provides the widest variety of online and point-of-service solutions to automate patient check-in, improve clinic efficiency, and help you with revenue generation. Our affordable products make it possible for clinics to effortlessly collect and send patient information as structured data into your Allscripts EHRs and PM.

We understand that your patients have varied needs and because of that, we can provide you with all methods for data collection - and we're the only company who can do so!

We have four product lines to choose from:

  • PatientLink 360
  • PatientLink Online
  • PatientLink Scan
  • MyLinks

We remain committed to helping you save time, improve workflow, generate revenue and provide patient centered care!

Flexibility of PatientLink:

Patients can receive texts, emails, or voice calls to remind them to complete intake forms, pay bills, sign forms, update demographics, and answer questionnaires from the comfort of their homes. In-clinic options include smart devices, scan forms, and kiosks. All data is sent into the EHR and PM as structured data. 

Types of data PatientLink collects:
Sunrise Acute Care EHR:

  • Demographics
  • Allergies
  • Medications
  • Past medical history
  • Family history
  • Social history
  • Surgical history
  • Assessments

Allscripts TouchWorks EHR:

  • Active and Past Histories (medical, surgical, family, and social histories)
  • v11 Note Data - Review of Systems • History of Present Illness  • Assessments  • Scored Assessments (we send the patient responses and the score)
  • Orderables / flowsheets / resultables
  • Vitals
  • Health Management Plan
  • Pregnancy history
  • Allergies
  • Medications
  • Medicare visit data
  • Quality Measures (MU, PQRS, CMS, ACO, etc.)
  • Attach signed forms to the patient chart (HIPAA, consent, etc.)
  • Capture images: wounds, skin, photo ID, insurance cards, etc.

Allscripts Professional EHR:

  • Histories (medical, surgical, family, and social histories)
  • Review of Systems
  • Scored assessments (we send the patient responses and the score)
  • Health management plan
  • Menstrual and pregnancy history
  • Allergies
  • Immunizations
  • Medicare visit data
  • Quality Measures (MU, PQRS, CMS, ACO, etc.)
  • Attach signed forms to the patient chart
  • Capture images: wounds, skin, photo ID, insurance cards, etc.

Allscripts Practice Management:

  • Appointment reminders (email, SMS text, and/or phone)
  • Review and update demographics
  • Pay bills
  • Digitally sign forms
  • Capture images of insurance cards and photo ID

Clinic-reported benefits of using PatientLink:

  • Time savings:  54% reporting 10-15 minute savings per patient
  • More complete data
  • Better patient flow
  • More accurate data
  • Better data collection for quality measures
  • Free up staff
  • Happier staff
  • Standardize intake forms - improve chart consistency
  • Streamline workflow
  • Improve patient engagement

How much is manual data entry costing you?  
If your clinic sees 100 patients per day and spends 10 minutes entering each patients’ data, you are wasting 16.6 hours every day, which is equivalent to 2 full-time employees. If you pay the employee $15/hour -- you are wasting $65,000 annually.  PatientLink can free your staff, enabling them to be more efficient.

How can you use PatientLink to generate revenue?

  • Increase your Medicare reimbursement rates by automating time-consuming visits and assessments:
    • Welcome to Medicare Visit - $173.70
    • Initial Annual Wellness Visit - $168.54
    • Subsequent Annual - $117.29
    • Medicare Advance Care Planning - $86.98
    • Depression screening - $18.41
    • Alcohol misuse screening - $18.41
    • And many more
  • Improve your E&M coding by automating the history and review of systems intake, allowing you to focus on the provider portion of the office visit documentation.

Unmatched Customer Service:

  • Clients continually rate PatientLink’s level of support as “Extremely Knowledgeable” and would recommend PatientLink to others.

Awards:

  • Allscripts Developer Program COVID-19 Innovator Award
  • Allscripts Developer Program Technical Innovation Award 2019
  • Allscripts Developer Summit:  Patient Engagement 2018
  • Allscripts Developer Summit:  Marketing Excellence 2016
  • The Power of Open Award:  Best Use of Open API’s for Professional 2015

On the Allscripts Blog: How one health system solved quality metric data entry

Featured App of the Month July, 2016

  • Watch this webinar to learn how PatientLink interfaces with your Allscripts Professional EHR™ -- saving you time and money. Watch Replay
Documentation:

Innovative-Full-Spectrum-Patient-Engagement--1-.pdf

PatientLink-Product-Line--04.20-.jpg

Case-Study-Condensed.pdf

PatientLink 360 CheckIn Office and at Home - 05.20.pdf